Resume an interrupted upload
Resume a stopped VideoBB upload within 48 hours in the same browser. Learn how resumable uploads work and why some start again from zero.
If an upload stops, choose the same file again in the same browser, and it carries on from where it stopped. You have 48 hours from the moment it stopped. The parts that already arrived are not sent again.
How to resume an upload
- Open the upload page in the same browser you used before. It lists your unfinished uploads and how much of each has arrived.
- Choose or drop the same file.
- The uploader spots the unfinished transfer and sends only the missing part.
- When the last piece arrives, processing starts on its own.
What the uploader does for you
VideoBB uses the tus protocol, an open standard for resumable uploads. Your file travels in chunks of 16 MB. If a chunk fails, the uploader tries it again a few times, with short pauses in between. If the connection stays down for longer, or your laptop goes to sleep, keep the page open: the upload carries on by itself once the connection is back. If you try to leave the page mid-upload, your browser asks you to confirm first.
Our guide to resumable uploads explains the method in more depth.
Why an upload might start from zero
Most resume problems come from the browser, not the file. Here are the usual causes.
You used a different browser or device
The record of a half-finished upload is kept in your browser's own storage. Another browser, another computer or a private window cannot see it.
More than 48 hours went by
An unfinished upload expires 48 hours after the last part arrived, and the partial file is removed. Start the upload again.
The file changed
If you exported the video again, it is a new file, even with the same name. The uploader treats it as a fresh upload.
You cleared site data
Clearing cookies and site data for VideoBB also clears the upload record.
Still failing? Read why video uploads fail for the causes and fixes.